Registration instructions


To access items with login password inquiry please follow the following steps:

Step 1: Please create an account or login to your existing account here. If you have one already go to step two.

Step 2: After creating your account we will verify your information to approve your account creation request. If you do not have a practitioner that is recommending some of our professional products, please contact us through any of these means during normal operating hours (M-F  10:00 AM- 8:00PM EST &  Sat  11:00 AM- 4:00PM EST ):

Call:  647-351-1708
Chat: Coming soon.
Skype: Coming soon.
email:  contact@iwellnessbox.ca
 

Step 3: After contacting us and activating your account; if you are already logged in please refresh the page, or log out and log in back again, then continue shopping by brand and/or search for the desired item, now the price and the add to the cart option should be available.

*Please note you may be required to confirm that you have had a practitioner recommendation prior to use of these products. This will be registered in your account for future reference. All information will stay confidential and will not be shared with anyone. (privacy policy)

Why are some of the items locked to purchase or does not allow me to add to the cart? How can I order them?

Some brands prefer that their products only to be consumed and to be available to those clients who have a healthcare practitioner advice. Following their policy and based on our terms of use, iwellnessbox make this products available to you if you are our client or when confirm that you are buying certain items as per a healthcare practitioner advice. Please be sure that we do not contact your practitioner and will not share your information.

After Creating an account, please contact us via Email, Chat or Phone and we will be be able to help you with providing access for your account. Emails and Phone Calls are reviewed and replied within 1-2 business days during our operating hours.

Password protected items should be used only as per practitioner advice and are not subject to refund.